1. Agreement to Terms

These Terms apply to access to WindShift's hosted software and related services, together with any applicable order form or statement of work. By click-accepting these Terms, countersigning an order form, or using the service, the customer agrees to be bound by the applicable agreement.

2. Use License

WindShift grants customers a limited, non-exclusive, non-transferable license to access and use the hosted software during the applicable subscription term and solely for the customer's internal business purposes.

WindShift retains ownership of the software, services, and related intellectual property. Customers may not resell, sublicense, reverse engineer, disrupt, or misuse the services.

3. User Data and Content

Customers retain ownership of their customer data and confidential information. WindShift processes customer data solely on behalf of the customer as necessary to provide, secure, support, and operate the services, or as otherwise permitted by the applicable agreement.

Customer data is treated as confidential information. WindShift does not acquire ownership of customer uploads and does not sell, share, or disclose customer materials except as needed to provide the services, with authorized service providers under confidentiality obligations, or as required by law. Any de-identified operational analytics must not be linked back to the customer or to an identifiable person.

4. Acceptable Use

You agree not to use the service to:

Violate any laws or regulations
Infringe upon intellectual property rights
Upload malicious code or viruses
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the service
Resell, sublicense, or make the service available to unauthorized third parties

5. Payment Terms

Fees, payment timing, subscription terms, and any applicable supplemental services are set out in the relevant order form. Customers are responsible for applicable taxes, and WindShift may suspend access for unpaid amounts as permitted by the agreement.

6. Termination

Either party may terminate for an uncured material breach or as otherwise provided in the applicable agreement. WindShift may suspend access for harmful activity, security risk, or non-payment. WindShift is not a data-archiving service, and customers are responsible for maintaining their own backups.

7. Disclaimer

The services and AI-enabled outputs are provided for informational, analytical, and research purposes. Outputs may be incomplete or inaccurate and do not constitute investment, financial, legal, accounting, regulatory, or other professional advice. Customers remain responsible for human review and final decisions.

8. Limitation of Liability

To the maximum extent permitted by law, liability is limited as set out in the applicable agreement. The agreement includes customary exclusions for indirect, special, incidental, consequential, and punitive damages, while preserving obligations that expressly survive, including confidentiality obligations.

9. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without reference to conflict-of-law principles. Disputes are handled in courts sitting in Suffolk County, Massachusetts, unless otherwise agreed in writing.

10. Changes to Terms

Notices regarding these Terms may be provided by email, regular mail, or other methods permitted by the applicable agreement. Any order form or written agreement may include additional or updated terms governing the customer's use of the services.

Contact Us

If you have questions about these Terms, please contact us at legal@windshift.io

Terms of Service